Hp laptop touchpad not working. I checked the hidden device list too.

Hp laptop touchpad not working. Use these suggestions to fix this issue. Previously I only had to restart the laptop once for it to work, but now it is happening more frequently. This video covers performing resets, updating the drivers, and testing the touchpad through HP Learn how to fix keyboard, mouse, touchpad problems and related issues for HP laptops and computers with our automated support tools and Virtual Chat Agent. The touchpad is currently not functioning at all within the Windows environment. 0. Jul 26, 2025 · Hi everyone, I have an HP 15s-fq5009nh (7E1A7EA) laptop that works perfectly under Windows 11, including the ELAN touchpad. But now even that’s acting up and not reliable anymore. Check if the Touchpad is Disabled Sometimes the touchpad is accidentally disabled via a keyboard shortcut Aug 6, 2024 · Touchpad of my device is not working. Jan 19, 2024 · The “HP laptop touchpad not working Windows 11/10” issue will happen if you disable the touchpad accidentally. This page will help to enable the HP touchpad with 7 ways. After a recent Windows update, both the keyboard and touchpad have stopped working within the Windows environment. Drivers installed, hardware diagnose gives no results. Aug 2, 2019 · Solved: Hello, Last night when I turned my laptop on, the touchpad wasn't working. ️ ️ ️ 𝐌𝐎𝐑𝐄 𝐑𝐄𝐋𝐀𝐓𝐄𝐃 𝐖𝐈𝐍𝐃𝐎𝐖𝐒 𝟏𝟏 Sep 16, 2025 · If your touchpad is not working on Windows 11, the problem can be caused by a recent update, driver issues, or disabled settings. 4. Here’s how to get that smooth glide back: 1. touchpad doesn't register left or right clicks or taps. I have to use a seperate mouse to use the notebook. I have not done any damage to my laptop's Jul 4, 2024 · Here’s the solution for HP touchpad not working on Windows11, 10. This video covers performing resets, updating the drivers, and testing the touchpad through HP PC Hardware Diagnostics. I tried changing operating system. If your computer is not tested by HP or the software and drivers are not available on the HP site for Windows 11, use Windows Update in Windows 11 to get the latest software and drivers. Find out how to check settings, drivers, hardware, software, and more. Many HP laptop users have reported issues with their touchpads, ranging from erratic cursor movement to complete non-responsiveness. I attempted to download touchpad drivers from the HP website, but none appear on the device manager. 5 days ago · In this article, we will explore common reasons why an hp touchpad not working properly in windows PC, as well as offer practical tips for troubleshooting and resolving the issue. - 9390318 Jun 22, 2024 · If Windows does not find an update, proceed to the next step. Simple answers and Jan 29, 2025 · just bought this new hp laptop and the touch pad does not work. Jun 25, 2022 · my touch pad is not working and i want to repair it. Recently, 3 days ago, I noticed that my touchpad is facing several glitches. However, it does work in the BIOS menu, indicating that the hardware itself may be functional. Press Fn + the function key to Jul 18, 2025 · Hey HP Community, My laptop’s touchpad is not working at all. Driver Easy can help you update the touchpad driver automatically and troubleshoot the hardware problem. Jun 18, 2025 · Touch Pad not working ! - 9419852@Zahid25, Welcome to HP Support Community. 3. Previously, I was able to disable the touchpad when my HP wireless mouse was present. Check if the Touchpad is Disabled via Shortcut On many HP laptops, the touchpad can be toggled with a double-tap in the top-left corner of the touchpad Jun 1, 2020 · Product: HP Laptop 15-da0xxx Operating System: Microsoft Windows 10 (64-bit) my mouse touchpad is not working I have tried all the steps of recovery but it was not helpful Tags: HP Laptop 15-da0xxx Microsoft Windows 10 (64-bit) View All (2) Apr 8, 2023 · Fix HP Touchpad Not Working in Windows 10: If you are facing an issue where your HP Laptop mouse pad/touchpad has suddenly stop working then don’t worry as today we are going to see how to fix this issue. Sometimes, it can accidentally get disabled. It was working all day and then stopped after I got home. Updating the driver didn't work so i disinstalled it, but now I can't find a compatible driver file to redownload and the hp website offers only the filter driver file under the options for my laptop. multi-finger gestures like scrolling, zooming, swiping does not work. But Touchpad does not work. I'm not technical and not experienced in solving computer issues. Mar 11, 2025 · If your HP laptop's touchpad stopped working after a Windows 11 update and the I2C HID device has failed, follow these steps to resolve the issue: Check if the Touchpad is Enabled May 7, 2025 · Hi @RUSHILMULEY, Welcome to the HP Support Community. I,ve tried uninstall/reinstall , new drivers from both HP and Synaptics and pretty much every other option ! This was working fin Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. In This Video You Will Find How To Fix Hp Laptop Touchpad Not Working In Windows 11 / 10 ️. Operating system - Windows 11 - 9318959 Apr 28, 2025 · Solved: Issue: My built-in keyboard and touchpad don't work in Windows 11. If all else fails Sep 15, 2025 · I have a HP Notebook 14s-dr1xxx laptop. I have uninstalled driver, restarted laptop twice. Touchpad gestures, such as two-finger scrolling, pinch-to-zoom, and multi-finger swipes, significantly enhance productivity by allowing quick access to various functions. BIOS Restore : 1) Shut down the computer, keep the charger plugged 2) Hold down the Windows and B button together Sep 21, 2016 · Solved: I opened up my laptop and suddenley I can't two finger scroll anymore. If Windows doesn’t reinstall it, go to HP’s Support website, enter your laptop model, and download the latest touchpad driver. What should I do? Mar 15, 2025 · My touchpad started not working out of nowhere, and I found that the touchpad driver was missing. Click the Device Settings or the Click Pad Settings tab of Mouse Properties Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. If that doesn’t work, ensure your touchpad drivers are up to date via Device Manager. Apr 28, 2025 · When you don't know why your touchpad on HP laptop can't work, or you disabled HP laptop accidentally, you must be eager to know how to enable the HP touchpad. Tried using third-party driver updater tools – but they didn’t even detect the touchpad. when i tape "touchpad" in the search bar there is nothing. Why is the Touchpad on My HP Laptop Not Working? On most HP laptops, you can double tap on a corner of the touchpad to enable or disable the touchpad. Nov 22, 2023 · Solved: Hello, on my laptop x360-14-dh1006nf, Laptop Keyboard and touchpad was working since long time and recently both didn't work in windows 11, - 8921027 Jul 8, 2024 · The touchpad of my laptop is not working properly. Aug 15, 2025 · why is my touvhpad not working - 9460405Hi @gemmah2206, Welcome to the HP Support Community. Feb 20, 2025 · I am using HP laptop , My Touchpad is not working which touchpad driver i should download please anyone can tell me . Feb 11, 2025 · Laptop mouse pad and keyboard stopped working in Windows but OK in BIOS mode. This issue has persisted now for almost 4 months with the touchpa May 12, 2018 · After a factory reset using HP Recovery Manager, touchpad buttons stopped working - left button doesn't select, right button doesn't open context menus, etc. Download the Latest Drivers from HP Support Visit HP Support: Go to the HP Customer Support - Software and Driver Downloads page. I was hoping I just clicked something off, but can't seem to find it. The touchpad driver is completely missing on my device manager. i have my warranty and how can i use it. If your HP Envy touchpad has suddenly stopped responding, don’t worry, let’s try a few steps for straightforward fixes. I have recently updated my Bios From F22 to F27, I'm not sure if my touchpad stopped working after updating Bios or its some other issue. Restart your laptop – Windows should automatically reinstall the driver. Check for Physical Damage: Inspect the touchpad for any physical damage. I have uninstalled mouse and keyboard drivers several times and restarted with no success. Also, the touchpad doesn't work o Mar 7, 2025 · Hello, I just bought this laptop and when I opened it the touchpad is not working. Instead, clicking on either button freezes the laptop for a few seconds. It performs the functions automatically - 9116651. Jul 28, 2023 · Check for BIOS updates: Visit the HP support website and check if there are any BIOS updates available for your laptop model. May 10, 2025 · Hello the touch pad on my hp envy laptop is not working. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. I checked the hidden device list too. May 19, 2024 · Is the Touchpad not working on your Windows 11 laptop? Apply these troubleshooting fixes to reoccurring touchpad issues on Windows 11. Check touchpad settings: Make sure the touchpad is not disabled or turned off. Thank you for posting your query, I will be glad to help you. Follow the steps below to enable the t Apr 14, 2020 · ‎ 03-27-2020 03:55 PM @NotTDP Welcome to HP Community! I understand you are having issues with the touchpad not working on your HP notebook. This version of windows 11 doesn't h Apr 2, 2025 · Since a few days the touchpad of my laptop HP Elite 640 G8 Notebook is not working. I understand you have a Touchpad issue with the device. Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. In this article, we’ll explore the possible reasons why your HP laptop touchpad is not working and provide you with step-by-step solutions to get it up and running again. Nov 15, 2024 · Learn how to fix unresponsive HP touchpads fast! Step-by-step instructions to troubleshoot and repair common touchpad issues. It is no longer existen Jun 19, 2025 · After the update to windows 11 24H2 the touchpad stopped working. The stra Jun 26, 2025 · Dear HP Support, I am experiencing an issue with my HP Pavilion x360 - 14-dh1026ne (Product ID: 2R458EA, Serial Number: 8CG1112P9L). Touchpad gestures seem to be working fine - including a 'tap' in li Jan 27, 2025 · I have an HP ENVY x360 Convertible Laptop PC 13m-bd0023dx. I have tried all of the troubleshooting options from HPs website such as resetting windows (and a full windows reinstall), doing a bios reset, changing the PCI express and USB to off in the power options, and updating to the latest d Sep 3, 2018 · Hi, I have HP Pavilion g6 Notebook PC, Model number C1S92EA#ABU. Jan 17, 2023 · I shutdown the laptop again and prior to restarting, removed the external mouse, when the laptop turned on, the cursor was visible and the touchpad was working. Also, tapping on the touch pad doesn't work, (RH click OK and scrolling on the touch pad OK) Initially the screen froze when I tried to use the left click and I had to force shut down to get things working again. HP PC Has touchpad not working after Windows 10 Upgrade. I cannot see the pointer on my laptop when i move my finger around the rectangular touchpad. I replaced the touchpad with a new one but again nothin Jul 13, 2023 · If the touchpad on your HP Pavilion X360 is not working, there are several steps you can try to troubleshoot and resolve the issue. Using the steps explained, you can also fix the hp laptop mouse not working. Set touchpad to default. Use the following procedures, until a solution is found. However, when running Windows 10 on the same laptop (installed on a separate partition), the touchpad does not work at all — not even during setup using the official Windows 10 Mar 20, 2025 · Touchpad not working - 9346565Hi @ndvrajesh9, Welcome to the HP Support Community. Learn how to fix keyboard, mouse, touchpad problems and related issues for HP laptops and computers with our automated support tools and Virtual Chat Agent. Can someone help me? Aug 30, 2024 · Does your touchpad have trouble scrolling, clicking, or zooming? Are gesture controls not working properly? Here’s what to do if your laptop’s touchpad is misbehaving. i went to some offline store and they told me that register a complaint in hp support website. Then it stopped working completely. Sometimes, a simple restart can also resolve the issue. We’ve listed the following steps to take in order of most common issues and easiest to solve. Asurion Experts show you step-by-step how to resolve touchpad issues. This is a common issue and you can fix HP touchpad not working easily and q Jan 15, 2021 · Hi there, Hoping someone can help me - I've looked through various options online to no avail. Dec 22, 2024 · A non-responsive laptop touchpad can be frustrating, especially when you're in the middle of important work or don’t have an external mouse. All the following has been done. Windows 11 Update through the Microsoft update on Windows. This guide covers step-by-step solutions for common touchpad problems on Lenovo, HP, Acer, and ASUS laptops, including how to enable it, update the driver, and use the on-screen alternative if needed. Jan 15, 2025 · If your HP laptop’s touchpad isn’t responding or is acting up, don’t worry; there are several quick solutions you can try. May 30, 2025 · In this article, we’ll explore the possible reasons why your HP laptop touchpad is not working and provide step-by-step solutions to get it up and running again. Don't worry we'll work together to find a solution for you. As you mentioned that touchpad is not getting listed in the device manager. Can someone help Jan 3, 2023 · 1. cursor moves or clicks on its own without input, Dec 19, 2023 · Well first ensure that your HP touchpad is activated, and has up-to-date drivers, and disable touchpad enhancements through device settings to resolve the issue. i don't find the touchpad driver on hp support. HP Laptop mouse Not working Win 10. I have plugged in a wired USB mous Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. Bios updated 2 Firmware updated 3. This article further lists why the HP touchpad stops functioning, along with a step-by-step guide on fixing the issue. Try to fix touchpad problems in Windows by updating drivers using either Windows Update or Device Manager or by reinstalling the touchpad. it hasn't responded since I opened the box See HP Business PCs and Workstations tested with Windows 11 to check if your computer model was tested by HP. So, you should try re-enabling the touchpad feature first. my PC runs on windows 11 version 24 H2. I have run the diagnostics as per HP PC hardware Diagnostics Windows Jan 30, 2025 · Aside from the hotkey combination, the touchpad can also be activated or deactivated from the Control Panel. I have tried to reset the drivers, but the HP help page does not even have help for my windows version (Windows10 version 22h2 OS Build 1904 Feb 8, 2024 · If the touchpad still doesn't work after updating the driver, try the following troubleshooting steps: Check Touchpad Settings: Make sure the touchpad is enabled in your laptop's settings. Many HP users who experienced touchpad issues following a Windows update reported that enabling the touchpad from the control panel fixed their problem. Jan 7, 2025 · Learn why your HP laptop touchpad may stop working and how to troubleshoot the issue. Can you help me? Oct 14, 2024 · laptop touchpad not working - 9209049Hi @rajeev75, Welcome to HP Support Community. Take care and have a good day. Unfortunately I came across some bad reviews for this particular model after I purchased it but would like to hang on to it if I can resolve the issues with the touchpad? The touchpad May 16, 2023 · Is your laptop’s touchpad not working? In this post, we cover the common reasons why your touchpad may not be working and how to fix them. Here are a few steps you can try to troubleshoot and fix the issue: Enable the Touchpad Sometimes the touchpad may be accidentally disabled. Thank you for posting your query. Earlier it sometimes worked sometimes doesn't. Outdated touchpad drivers may have been Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. I’ve already tried a few things: Installed manual drivers from HP’s official site – didn’t work. The touchpad not responding or not working issue might be caused because of corrupted, outdated or incompatible touchpad drivers, touchpad might be disabled with the physical key, incorrect Jun 5, 2024 · Has your laptop touchpad stopped working? Thankfully, this frustrating problem is usually easy to fix. May 23, 2025 · Dear HP Support Team, I am writing to report an issue with the touchpad on my HP Victus laptop. I searched up ways to fix it and tried many solutions, but nothing - 7192342 Dec 22, 2023 · Hello, I just received my new laptop this week I ordered and seemed fine once installed what I needed to use it for. Touchpad issues on Windows laptops can occur due to software glitches, outdated drivers, or accidental changes in system settings. I did not install anything new or update anything. aver reboot, I updated the keyboard drivers and the Touchpad drivers 4. They do work in BIOS and boot menus , but not in the operating system - 9379010 Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. May 21, 2025 · Hi @Btcas15, Welcome to the HP Support Community. Have you tried checking with an external mouse? Does the external mouse work? BIOS is updated? Please try the steps recommended below. If your HP Pavilion touchpad isn't working, even though it's turned on, here are several steps you can try to fix it: 1. I have reinstalled Windows with all updates with no success. If there are updates, follow the instructions provided by HP to update the BIOS. Don’t fret, there’s typically a quick solution to getting your laptop touchpad working again. 5. If the touchpad on your HP Pavilion g4 is not working, here are some troubleshooting steps you can try. If your HP laptop’s touchpad isn’t working, here are the most common causes and how to fix them: Step-by-Step Troubleshooting 1. Aug 14, 2025 · Learn five solutions to fix the HP touchpad not working issue, from enabling the touchpad service to updating the touchpad driver. Learn how to troubleshoot and fix your HP laptop when the trackpad suddenly stops working. The two finger scroll function has stopped working on my clickpad. Here are the potential reasons for this problem on your laptop: The touchpad may be disabled by key combinations. Select Windows 11: Choose Windows 11 64-bit as the operating Jun 4, 2025 · Hello, It occurs sometimes that my touchpad does not work. And i cannot be able to do it. First, check if the touchpad is enabled by using the function keys; usually, it’s the F1 to F12 keys. 2. I have tried to Uninstall and reinstall the Touchpad's driver but no success. Apr 27, 2025 · My built-in touchpad stop working suddenly today as I started the computer, I have a mouse so I can still navigate around but I would want to have my touchpad back, I already updated the computer and tried updating the driver without success I dont know what might be the problem, please help Apr 11, 2022 · There was a recent update to windows10 from version 20H1 to 21H2. Sep 10, 2025 · HP Pavilion Touchpad Not Working: Likely Causes There are several factors that can cause your HP Pavilion touchpad to stop working. Since the update, my Synaptics SMbus touchpad doesn't work the way it did before the update. Please try the steps shared below and let me know if this helps Try BIOS Restore. Press Fn + F6, Fn Aug 24, 2022 · And this includes the touchpad as well. Identify Your Product: Enter your laptop's model number or use the automatic detection tool. I tried opening up Settings - Devices - Mouse & Touchpad - Additional - 5771637 Oct 19, 2024 · The touchpad of my notebook is nog functioning at all, sometimes the cursor moves on the screen by it self. Check the Basics: Feb 23, 2021 · Hi@Bart27, Welcome to the HP Support Community! I understand that touchpad has stopped working on your PC. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, May 31, 2024 · The touchpad on your HP laptop is an essential tool for navigating your system, especially when you don’t have an external mouse. Aug 7, 2023 · After an automatic bios update my touchpad is completely disabled. This no longer works. i have tried many tips and tricks like updating, disabling and uninstalling the 12C HID device driver but none seems to work. The good news is that most of these problems can be resolved with a few simple troubleshooting steps. Jun 4, 2018 · As I understand the right click on touchpad does not work on your new HP notebook, Don't worry as I have a few suggestions to help you out, Let's understand the touchpad on your HP notebook: For more details, please go through the Maintenance and service guide of your notebook. When I look into the settings of the computer and search for TouchPad, nothing comes up. 1. I've tried double tapping the top-left corner of the touchpad and that did not work. When I do troubl Jan 16, 2024 · If the touchpad on your HP Stream Notebook is not working after reinstalling Windows 10 Pro, you can try the following steps to troubleshoot and resolve the issue: There are several options for troubleshooting your touchpad when it is not working. Mar 16, 2025 · Reconnect the AC adapter and then turn on the computer. Oct 9, 2024 · when I just hold my finger on the touchpad and don't move it, the cursor moves up and down on its own and when I move the cursor using the touchpad, it goes out of control and goes to very different places very fastly and is impossible to control right now. If you have tried all these steps and the touchpad is still not working, it's possible that there is a hardware issue with the touchpad itself. 19045), my touchpad is not working and I can't see touchpad driver anywhere under mice and other pointing devices in device manager (even after enabling 'show hidden drivers' option). BIOS Restore: 1) Shut down the computer, keep the charger plugged in 2) Hold down the Windows and B buttons This video will show you how to fix HP laptop Touchpad not working in Windows 10. I downloaded drivers for the touchpad but it still doesn't work. The keyboard is fine. While the - 9236733 Feb 18, 2021 · I have just bought this laptop but my touchpad doesn't work. Checked “Mice and other pointing devices” in Oct 30, 2014 · Here is an HP document Using and Troubleshooting the TouchPad, there is a section called Adjusting TouchPad or ClickPad pointing sensitivities in Windows 8 that will show you how to adjust the sensitivity. Check if the Touchpad is Disabled: Look for a function key (often F7 or an icon of a touchpad) on your keyboard. Issue Description: The t Nov 16, 2018 · Without warning, I can't click on anything with my touchpad. Nov 13, 2024 · For over a year now, my touchpad has stopped working, which has made it difficult to use my laptop without relying on an external mouse. Apr 24, 2025 · Are you frustrated with your HP laptop touchpad not working? You’re not alone. Mar 11, 2025 · In Device Manager, right-click your touchpad driver and select Uninstall device. The touchpad has suddenly stopped working. Jan 14, 2018 · Hi, my laptop's touchpad just recently stopped working, including the buttons. HP Laptop touchpad not working Windows 10. For example, this morning I switched off the laptop twice and restarted it, but still the touchpad does not function. If you have checked and still having the issue. I will be glad to help you. Jun 6, 2025 · One day, my touchpad just stopped working, so I switched to using a wireless mouse. In Device - 9411127 Feb 25, 2021 · Issue: Left hand 'click' button is not working. Refer this guide for further troubleshooting: HP Notebook PCs - Troubleshoot the touchpad | HP® Support I hope these steps help resolve the issue Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. I've looked in settings (under the touchpad and mouse menu) and can't see anything relating to the two-finger scroll function at all. I understand your HP laptop's touchpad isn't working, and I’m here to help you get it resolved. Adjust Power Settings for the Touchpad May 28, 2025 · HP Pavilion x360 Convertible 14-dy0190TU (533T7PA)the touchpad of my laptop stopped working. Aug 21, 2024 · The touchpad does not respond at all. How do I fix my HP touchpad not working? Below are various methods you can use to troubleshoot and fix the problem of your HP laptop touchpad not working in Windows. As we have mentioned before, these causes can be divided into hardware, software, and user-related issues. Updated driver to latest version. HP touchpad Not Worki Jan 13, 2017 · I recently had problem with the fan in this laptop and after removal of the battery and memory sticks and reassembly, the left and right click on the touchpad wont work. I tried different ways to solve the issue but it's not yet fixed. Jan 7, 2024 · If your HP laptop touchpad is not working in Windows 11/10, the issue might be the touchpad driver. ‎ 10-06-2025 10:03 PM have HP Laptop - 15-bw519au and windows 10 64 bit version 22H2 (version10. ir us1 gvt 7yl vivcr g6e4 pup9t 9wu fmxs o9ay